Wednesday, 1 July 2020

Employee Job Satisfaction

Employee job satisfaction is widely discussed at the present day world due to the fact that organizational workforce should be kept constantly engaged and motivated to achieve the desired goals of the entity (Singh and Jain, 2013). Locke (1976) defines job satisfaction as a pleasurable or positive emotional state resulting from the appraisal of one’s job or job experiences. In simple terms, job satisfaction can be identified as a measure of contentedness with the tasks assigned to the employee.

Employees who have higher job satisfaction are treated as high performers with less absenteeism, highly productive and committed to organizational goals and moreover satisfied with their own lives (Lease, 1998). According to Singh and Jain, (2013) there can be numerous factors which can influence a person’s level of job satisfaction which include the level of pay and benefits, quality of the working environment and conditions, existing promotion strategies, leadership and the job related challenges, the variety of tasks involved.

However, Armstrong (2007) argues that it cannot be always concluded that there is a strong and positive relationship between job satisfaction and performance. Armstrong further emphasizes that a satisfied employee will not necessarily be a high performer and a high performer will not necessarily be a satisfied employee.

Job satisfaction is traditionally measured using either questionnaire or interviews out of which questionnaire is the most popular due to the ease in standardizing and quantifying the responses (Azri, 2011). However, with the advancement of technology, several alternative scales have come into play to measure the job satisfaction such as Job Descriptive Index, the Minnesota Satisfaction Questionnaire, the Job Diagnostic Survey which are identified as facets measures of job satisfaction (Buchanan and Bryman, 2009).

The organization I am presently employed at, always makes sure that the adequate working conditions are provided at all times along with the payment of competitive salary packages and other benefits such as medical facilities. Further employees are always motivated to enhance their skills by conducting various training programmes which improves the job knowledge and thereby providing opportunities to achieve and develop their personalities. Further, company ensures that they obtain feedback from staff on a quarterly basis and also on the recent organizational or structural changes so that the staff members would feel valued.

References,

  • Armstrong, M. (2007). A handbook of employee reward management and practice. London: Kogan Page.
  • Aziri, B. (2011) Job Satisfaction: A Literature Review. Faculty of Business and Economics, South East European University, Ilindenska 1200, Tetovo, Makedonia.
  • Buchanan, D. and Bryman, A., (2009). The Sage Handbook of Organizational Research Methods.
  • Lease, S. H. (1998). Annual review, 1993–1997: Work attitudes and outcomes. Journal of Vocational Behaviour, Vol. 53
  • Locke, E. (1976). The nature and causes of job satisfaction. In M. D. Dunnette (Ed.). Handbook of industrial and organizational psychology.
  • Singh, J. K and Jain, M., (2013). A Study of Employees’ Job Satisfaction And Its Impact On Their Performance. Journal of Indian Research, [online] 1(4). Available at: <https://pdfs.semanticscholar.org/af3e/ d1e708ce148ebab2b05669cdcb91002a40a8.pdf> [Accessed 29 June 2020].

3 comments:

  1. I agree with above post. Saiyadain (2003) and Robbins et al., (2007) assert that satisfied or happy employees are more motivated and productive than dissatisfied employees. It appears that satisfaction results in devoting more effort by workers and consequently contributes to higher levels of work performance.

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  2. Agree with you. According to (WR Boswell) individual job satisfaction as a function of job change patterns to determine if individual work attitudes change systematically with the temporal turnover process.

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  3. As you mentioned what Aziri (2011) emphasized, he elaborate that there are certain factors that influence the job satisfaction of the individuals within the working environment, such as nature of work, manager’s concern for people, salary & compensation, working conditions, social relationships, perceived long range opportunities, perceived opportunities at the other places, company policies, knowledge/awareness and resolution of conflicts.

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